Return Policy

No Returns After Payment

Non-Returnable Services:

Once payment is made and the project is initiated, we do not offer any returns, refunds, or exchanges.
All sales are final and non-refundable.
Project Initiation:
The project is considered initiated once the initial payment is received, and the scope of work is agreed upon.
Quality Assurance:
We ensure the highest quality of our services through thorough testing and quality checks before delivery.
Clients are encouraged to review the project scope and deliverables during the consultation phase to avoid discrepancies.
Support and Maintenance:
Post-delivery, we provide support and maintenance as per the terms agreed upon in the contract.
Any issues or bugs reported will be addressed promptly according to our service agreement.
Custom Software Solutions:
Due to the nature of custom software development, we cannot offer returns or refunds once the development process has started.
Clients are advised to thoroughly review the proposal and contract before making a payment.

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Contact Us

If you have any questions or concerns regarding our return policy, please feel free to contact us at:
Focus Media
Raipur, Chhattisgarh, India
Email: info@focusmedia.co.in Phone: +91 9575126240